Latest
The current status, checked every 30 minutes
AssistantAssistant98.55 % · 90 daysThe AI assistant that answers residents in the app, speaks to callers and lets staff ask about their own data.OperationalBackend APIBackend API99.09 % · 90 daysBulk import and export for power users, kept separate from everything the apps use.OperationalBackground TasksBackground Tasks87.09 % · 90 daysBilling runs, document rendering, inbound email, webhooks, scheduled jobs and the estate monitor: the work nobody watches while it happens.OutageBooking PortalBooking Portal99.34 % · 90 daysWhere prospective residents search, book, sign and make their first payment. It costs money directly while it is broken.OperationalDatabaseDatabase95.31 % · 90 daysThe SQL database behind every application. If it is genuinely down, most of the page follows within minutes.OperationalIntegrationsIntegrations98.92 % · 90 daysThe third-party services WookiVerse calls for payments, messaging, AI, mapping and identity.OperationalIoT DevicesIoT Devices93.79 % · 90 daysLaundry, energy, thermostats and the jukebox in the buildings, and the link that carries their messages.OperationalLive UpdatesLive Updates96.84 % · 90 daysChat and instant updates that arrive without refreshing. Everything still works without it; it just stops being live.OperationalMobile AppMobile App99.10 % · 90 daysThe app residents use for rent, statements, maintenance requests, parcels, amenity bookings and chat.OperationalPartners PortalPartners Portal99.36 % · 90 daysWhere partner universities nominate students and agents place them, against an agreed allocation.OperationalShop PortalShop Portal99.04 % · 90 daysThe resident shop for extras such as bedding packs, cleaning, storage and parking. Orders land on the resident's account.OperationalSign-in / SSOSign-in / SSO96.96 % · 90 daysSingle sign-on for staff and partners across every WookiVerse application. When it is down, nobody can get in.OperationalStaff PortalStaff Portal98.52 % · 90 daysThe staff application the on-site team works in all day: lettings, residents, maintenance, inspections, finance and reporting.OperationalTelephonyTelephony96.72 % · 90 daysInbound and outbound calling and the contact centre for the published building numbers.OperationalUtility ServerUtility Server93.62 % · 90 daysOur own server for jobs no single app owns: today cloud drive sync, FTP uploads, PDF rendering, competitor prices and log triage.OperationalWebsiteWebsite99.35 % · 90 daysThe public marketing site a visitor sees long before they reach the booking funnel.Operational

Background Tasks has stopped

INC-272 · Started Wed 11 Nov 2026 09:30 UTC

OutageInvestigating · ongoing
Background Tasks

Full history

  1. Investigating — Background Tasks has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.
History
The last 90 days, one bar a day
All systems
Sun 13 Sep 202698.45%Background TasksOutage – · 5 minutesLive UpdatesOutage – · 5 minutesBackground TasksOutage – · 5 minutesMon 14 Sep 202699.56%Background TasksOutage – · 5 minutesUtility ServerOutage – · 5 minutesTue 15 Sep 202696.71%Mobile AppOutage – · 10 minutesStaff PortalOutage – · 10 minutesSign-in / SSOOutage – · 5 minutesTelephonyOutage – · 5 minutesLive UpdatesOutage – · 10 minutesBackground TasksOutage – · 10 minutesDatabaseOutage – · 10 minutesUtility ServerOutage – · 10 minutesBackground TasksOutage – · 25 minutesPartners PortalOutage – · 10 minutesShop PortalOutage – · 10 minutesUtility ServerOutage – · 30 minutesMobile AppOutage – · 15 minutesStaff PortalOutage – · 15 minutesBackend APIOutage – · 5 minutesWebsiteOutage – · 10 minutesAssistantOutage – · 10 minutesSign-in / SSOOutage – · 10 minutesTelephonyOutage – · 10 minutesLive UpdatesOutage – · 15 minutesIntegrationsOutage – · 10 minutesDatabaseOutage – · 15 minutesBackground TasksOutage – · 5 minutesWed 16 Sep 202699.56%Staff PortalOutage – · 5 minutesBackground TasksOutage – · 5 minutesThu 17 Sep 202699.67%Fri 18 Sep 202699.58%Sat 19 Sep 202699.79%Sun 20 Sep 202699.95%Mon 21 Sep 202699.91%Wed 23 Sep 202699.28%Background TasksOutage – · 10 minutesUtility ServerOutage – · 10 minutesThu 24 Sep 202699.63%Fri 25 Sep 202699.91%Sat 26 Sep 202699.98%Sun 27 Sep 202699.84%Mon 28 Sep 202699.65%Background TasksOutage – · 5 minutesUtility ServerOutage – · 5 minutesTue 29 Sep 202699.56%Background TasksOutage – · 5 minutesThu 01 Oct 202699.81%Fri 02 Oct 202699.64%Background TasksOutage – · 10 minutesUtility ServerOutage – · 10 minutesTelephonyOutage – · 5 minutesMon 05 Oct 202698.87%Background TasksOutage – · 5 minutesTue 06 Oct 202694.17%AssistantOutage – · 30 minutesSign-in / SSOOutage – · 30 minutesTelephonyOutage – · 30 minutesLive UpdatesOutage – · 30 minutesBackground TasksOutage – · 30 minutesDatabaseOutage – · 30 minutesUtility ServerOutage – · 30 minutesBackground TasksOutage – · 30 minutesWed 07 Oct 202696.81%DatabaseOutage – · 30 minutesThu 08 Oct 202696.67%Live UpdatesOutage – · 30 minutesBackground TasksOutage – · 1 hourDatabaseOutage – · 30 minutesUtility ServerOutage – · 1 hourFri 09 Oct 202687.22%Background TasksOutage – · 1 hourUtility ServerOutage – · 1 hourStaff PortalOutage – · 1 hour 30 minutesAssistantOutage – · 2 hoursSign-in / SSOOutage – · 3 hoursTelephonyOutage – · 2 hoursLive UpdatesOutage – · 2 hoursBackground TasksOutage – · 3 hoursDatabaseOutage – · 3 hoursUtility ServerOutage – · 3 hoursMobile AppOutage – · 1 hourBackend APIOutage – · 30 minutesBooking PortalOutage – · 30 minutesPartners PortalOutage – · 30 minutesShop PortalOutage – · 1 hourWebsiteOutage – · 1 hourIntegrationsOutage – · 1 hourSat 10 Oct 202695%Background TasksOutage – · 2 hours 30 minutesUtility ServerOutage – · 1 hourBackground TasksOutage – · 1 hour 30 minutesDatabaseOutage – · 30 minutesUtility ServerOutage – · 1 hourBackground TasksOutage – · 30 minutesDatabaseOutage – · 30 minutesUtility ServerOutage – · 30 minutesSun 11 Oct 202692.5%Background TasksOutage – · 30 minutesUtility ServerOutage – · 30 minutesBackground TasksOutage – · 2 hoursTelephonyOutage – · 1 hour 30 minutesUtility ServerOutage – · 1 hour 30 minutesAssistantOutage – · 30 minutesSign-in / SSOOutage – · 30 minutesLive UpdatesOutage – · 30 minutesDatabaseOutage – · 30 minutesMon 12 Oct 202696.25%Background TasksOutage – · 30 minutesTue 13 Oct 202698.47%Sign-in / SSOOutage – · 30 minutesBackground TasksOutage – · 30 minutesUtility ServerOutage – · 30 minutesWed 14 Oct 202695.83%Background TasksOutage – · 30 minutesUtility ServerOutage – · 30 minutesBackground TasksOutage – · 30 minutesUtility ServerOutage – · 30 minutesThu 15 Oct 202685.14%Background TasksOutage – · 30 minutesStaff PortalOutage – · 30 minutesSign-in / SSOOutage – · 30 minutesTelephonyOutage – · 30 minutesLive UpdatesOutage – · 30 minutesBackground TasksOutage – · 2 hoursDatabaseOutage – · 30 minutesUtility ServerOutage – · 1 hourBackground TasksOutage – · 1 hour 1 minuteDatabaseOutage – · 31 minutesUtility ServerOutage – · 1 hour 1 minuteBackground TasksOutage – · 4 hoursDatabaseOutage – · 30 minutesUtility ServerOutage – · 4 hoursTelephonyOutage – · 1 hourDatabaseOutage – · 2 hours 30 minutesSign-in / SSOOutage – · 30 minutesTelephonyOutage – · 30 minutesLive UpdatesOutage – · 30 minutesBackground TasksOutage – · 2 hoursUtility ServerOutage – · 1 hour 30 minutesLive UpdatesOutage – · 1 hourDatabaseOutage – · 1 hourFri 16 Oct 202690.28%Live UpdatesOutage – · 30 minutesBackground TasksOutage – · 4 hours 30 minutesUtility ServerOutage – · 30 minutesBackground TasksOutage – · 30 minutesUtility ServerOutage – · 30 minutesTelephonyOutage – · 30 minutesBackground TasksOutage – · 1 hour 30 minutesDatabaseOutage – · 30 minutesUtility ServerOutage – · 30 minutesBackground TasksOutage – · 1 hour 30 minutesUtility ServerOutage – · 1 hour 30 minutesDatabaseOutage – · 30 minutesBackground TasksOutage – · 1 hourDatabaseOutage – · 1 hourUtility ServerOutage – · 1 hourSat 17 Oct 202697.92%TelephonyOutage – · 30 minutesBackground TasksOutage – · 1 hour 30 minutesDatabaseOutage – · 30 minutesUtility ServerOutage – · 1 hour 30 minutesSun 18 Oct 202698.61%Mon 19 Oct 202699.44%Tue 20 Oct 202699.73%Wed 21 Oct 202698.89%Thu 22 Oct 202691.25%Mobile AppOutage – · 30 minutesSign-in / SSOOutage – · 30 minutesTelephonyOutage – · 30 minutesLive UpdatesOutage – · 30 minutesBackground TasksOutage – · 30 minutesDatabaseOutage – · 30 minutesUtility ServerOutage – · 30 minutesBackground TasksOutage – · 30 minutesUtility ServerOutage – · 30 minutesBackground TasksOutage – · 1 hour 30 minutesBackground TasksOutage – · 30 minutesBackground TasksOutage – · 30 minutesDatabaseOutage – · 30 minutesUtility ServerOutage – · 30 minutesBackground TasksOutagefrom · 59 minutesFri 23 Oct 202695.2%Background TasksOutageuntil · 31 minutesBackground TasksOutage – · 1 hour 30 minutesUtility ServerOutage – · 30 minutesBackground TasksOutage – · 30 minutesBackground TasksOutage – · 1 hourUtility ServerOutage – · 30 minutesLive UpdatesOutage – · 30 minutesBackground TasksOutage – · 30 minutesSat 24 Oct 202692.36%Background TasksOutage – · 30 minutesUtility ServerOutage – · 30 minutesBackground TasksOutage – · 30 minutesBackground TasksOutage – · 1 hourUtility ServerOutage – · 30 minutesBackground TasksOutage – · 30 minutesLive UpdatesOutage – · 1 hourBackground TasksOutage – · 2 hoursDatabaseOutage – · 1 hourUtility ServerOutage – · 2 hoursBackground TasksOutage – · 2 hoursSun 25 Oct 202694.3%Background TasksOutage – · 30 minutesMobile AppOutagefrom · 59 minutesStaff PortalOutagefrom · 59 minutesWebsiteOutagefrom · 29 minutesAssistantOutagefrom · 29 minutesSign-in / SSOOutagefrom · 29 minutesTelephonyOutagefrom · 29 minutesLive UpdatesOutagefrom · 29 minutesIntegrationsOutagefrom · 29 minutesBackground TasksOutagefrom · 29 minutesDatabaseOutagefrom · 29 minutesUtility ServerOutagefrom · 29 minutesIoT DevicesOutagefrom · 29 minutesMon 26 Oct 202682.27%Mobile AppOutageuntil · 1 minuteStaff PortalOutageuntil · 1 minuteWebsiteOperationaluntil · 1 minuteAssistantOperationaluntil · 1 minuteSign-in / SSOOutageuntil · 31 minutesTelephonyOutageuntil · 1 minuteLive UpdatesOutageuntil · 1 minuteIntegrationsOutageuntil · 1 minuteBackground TasksOutageuntil · 31 minutesDatabaseOutageuntil · 1 minuteUtility ServerOutageuntil · 1 minuteIoT DevicesOutageuntil · 1 minuteMobile AppOutage – · 30 minutesStaff PortalOutage – · 30 minutesBackend APIOutage – · 30 minutesSign-in / SSOOutage – · 1 hourTelephonyOutage – · 1 hourLive UpdatesOutage – · 1 hourIntegrationsOutage – · 30 minutesBackground TasksOutage – · 1 hour 30 minutesDatabaseOutage – · 1 hourUtility ServerOutage – · 1 hourIoT DevicesOutage – · 1 hourSign-in / SSOOutage – · 30 minutesBackground TasksOutage – · 30 minutesMobile AppOutage – · 30 minutesBooking PortalOutage – · 1 hour 30 minutesPartners PortalOutage – · 30 minutesBackground TasksOutage – · 30 minutesDatabaseOutage – · 30 minutesUtility ServerOutage – · 30 minutesIoT DevicesOutage – · 30 minutesStaff PortalOutage – · 30 minutesSign-in / SSOOutage – · 1 hourTelephonyOutage – · 1 hourMobile AppOutage – · 30 minutesLive UpdatesOutage – · 30 minutesBackground TasksOutage – · 1 hour 30 minutesDatabaseOutage – · 30 minutesUtility ServerOutage – · 30 minutesIoT DevicesOutage – · 30 minutesBackground TasksOutage – · 1 hourIoT DevicesOutage – · 30 minutesBackground TasksOutagefrom · 1 hour 29 minutesIoT DevicesOutage – · 1 hourTue 27 Oct 202694.02%Background TasksOutageuntil · 1 hour 31 minutesUtility ServerOutage – · 1 hourIoT DevicesOutage – · 1 hourBackground TasksOutage – · 30 minutesIoT DevicesOutage – · 30 minutesBackground TasksOutage – · 30 minutesBackground TasksOutage – · 1 hourUtility ServerOutage – · 1 hourIoT DevicesOutage – · 1 hourWed 28 Oct 202697.01%Background TasksOutage – · 2 hoursDatabaseOutage – · 30 minutesUtility ServerOutage – · 30 minutesIoT DevicesOutage – · 30 minutesTelephonyOutage – · 30 minutesFri 30 Oct 202692.32%Background TasksOutage – · 1 hourMobile AppOutage – · 30 minutesBackground TasksOutage – · 30 minutesBackground TasksOutagefrom · 29 minutesSat 31 Oct 202697.66%Background TasksOutageuntil · 31 minutesBackground TasksOutage – · 1 hourSun 01 Nov 202699.22%Mon 02 Nov 202699.09%Background TasksOutage – · 1 hourTue 03 Nov 202688.41%Background TasksOutage – · 1 hourBackground TasksOutage – · 1 hourBackground TasksOutage – · 1 hourBackground TasksOutage – · 1 hourBackground TasksOutage – · 2 hoursStaff PortalOutage – · 30 minutesBackend APIOutage – · 30 minutesBooking PortalOutage – · 30 minutesShop PortalOutage – · 30 minutesWebsiteOutage – · 30 minutesAssistantOutage – · 30 minutesSign-in / SSOOutage – · 30 minutesLive UpdatesOutage – · 30 minutesIntegrationsOutage – · 30 minutesDatabaseOutage – · 1 hourUtility ServerOutage – · 1 hourIoT DevicesOutage – · 1 hourMobile AppOutage – · 30 minutesTelephonyOutage – · 30 minutesBackground TasksOutage – · 1 hourIoT DevicesOutage – · 30 minutesWed 04 Nov 202693.75%Background TasksOutage – · 1 hourBackground TasksOutage – · 1 hourBackground TasksOutage – · 1 hourBackground TasksOutagefrom · 29 minutesThu 05 Nov 202696.48%Background TasksOutageuntil · 31 minutesBackground TasksOutage – · 1 hourFri 06 Nov 202698.18%Sat 07 Nov 202698.7%Sun 08 Nov 202698.96%Mon 09 Nov 202698.7%Tue 10 Nov 202698.83%Wed 11 Nov 202698.44%Background TasksOutagefrom · ongoing
90 days ago97.13 % uptimeToday
Assistant Operational
Sun 13 Sep 202698.86%Unknown10 minutesMon 14 Sep 202699.65%Operational5 minutesTue 15 Sep 202697.57%Outage – · 10 minutesAssistant is unavailableAssistant is working normally again. It was affected for 30 minutes, from 08:45 UTC to 09:15 UTC.Wed 16 Sep 202699.31%Operational10 minutesThu 17 Sep 202699.3%Operational10 minutesSat 19 Sep 202699.65%Operational5 minutesWed 23 Sep 202699.65%Operational5 minutesThu 24 Sep 202699.65%Operational5 minutesMon 28 Sep 202699.65%Operational5 minutesTue 29 Sep 202699.65%Operational5 minutesThu 01 Oct 202699.65%Operational5 minutesFri 02 Oct 202699.55%Operational10 minutesMon 05 Oct 202699%Operational30 minutesTue 06 Oct 202689.58%Outage – · 30 minutesAssistant is unavailableAssistant is working normally again. It was affected for 1 hour, from 19:30 UTC to 20:30 UTC.Wed 07 Oct 202695.83%Operational1 hourThu 08 Oct 202697.92%Operational30 minutesFri 09 Oct 202687.5%Outage – · 2 hoursAssistant is unavailableAssistant is working normally again. It was affected for 2 hours 30 minutes, from 20:30 UTC to 23:00 UTC.Sun 11 Oct 202691.67%Outage – · 30 minutesAssistant is unavailableAssistant is working normally again. It was affected for 1 hour, from 04:00 UTC to 05:00 UTC.Mon 12 Oct 202697.92%Operational30 minutesWed 14 Oct 202697.92%Operational30 minutesThu 15 Oct 202689.58%Operational2 hours 30 minutesFri 16 Oct 202695.83%Operational1 hourSun 18 Oct 202697.92%Operational30 minutesWed 21 Oct 202697.92%Operational30 minutesThu 22 Oct 202697.92%Operational30 minutesSun 25 Oct 202695.83%Outagefrom · 29 minutesAssistant is unavailableAssistant is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Mon 26 Oct 202693.88%Outageuntil · 1 minuteAssistant is unavailableAssistant is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Fri 30 Oct 202697.92%Operational30 minutesTue 03 Nov 202693.75%Outage – · 30 minutesAssistant is unavailableAssistant is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Wed 04 Nov 202697.92%Operational30 minutes
90 days ago98.55 % uptimeToday
Backend API Operational
Tue 15 Sep 202698.61%Outage – · 5 minutesBackend API is unavailableBackend API is working normally again. It was affected for 25 minutes, from 08:45 UTC to 09:10 UTC.Wed 23 Sep 202699.65%Operational5 minutesThu 24 Sep 202699.65%Operational5 minutesFri 09 Oct 202695.83%Outage – · 30 minutesBackend API is unavailableBackend API is working normally again. It was affected for 1 hour, from 21:30 UTC to 22:30 UTC.Tue 13 Oct 202697.92%Operational30 minutesThu 15 Oct 202697.92%Operational30 minutesThu 22 Oct 202697.92%Operational30 minutesSat 24 Oct 202697.92%Operational30 minutesSun 25 Oct 202697.92%Operational30 minutesMon 26 Oct 202691.84%Outage – · 30 minutesBackend API is unavailableBackend API is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Tue 27 Oct 202697.87%Operational30 minutesFri 30 Oct 202691.67%Operational2 hoursSat 31 Oct 202695.83%Operational1 hourTue 03 Nov 202689.58%Outage – · 30 minutesBackend API is unavailableBackend API is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Wed 04 Nov 202693.75%Operational1 hour 30 minutesThu 05 Nov 202697.92%Operational30 minutes
90 days ago99.09 % uptimeToday
Background TasksFunctions and runbooks Outage
Sun 13 Sep 202694.89%Outage – · 5 minutesOutage – · 5 minutes45 minutes unavailableBackground processing has stoppedBackground processing is working normally again. It was affected for 25 minutes, from 09:30 UTC to 09:55 UTC.Mon 14 Sep 202698.61%Outage – · 5 minutesBackground processing has stoppedBackground processing is working normally again. It was affected for 25 minutes, from 22:40 UTC to 23:05 UTC.Tue 15 Sep 202693.75%Outage – · 10 minutesOutage – · 25 minutesOutage – · 5 minutes1 hour 30 minutes unavailableBackground processing has stoppedBackground processing is working normally again. It was affected for 30 minutes, from 01:25 UTC to 01:55 UTC.Wed 16 Sep 202698.96%Outage – · 5 minutesBackground processing has stoppedBackground processing is working normally again. It was affected for 25 minutes, from 08:00 UTC to 08:25 UTC.Thu 17 Sep 202699.3%Operational10 minutesFri 18 Sep 202697.57%Operational35 minutesSat 19 Sep 202699.31%Operational10 minutesSun 20 Sep 202699.65%Operational5 minutesMon 21 Sep 202699.65%Operational5 minutesWed 23 Sep 202696.88%Outage – · 10 minutesBackground processing has stoppedBackground processing is working normally again. It was affected for 30 minutes, from 10:45 UTC to 11:15 UTC.Thu 24 Sep 202699.65%Operational5 minutesFri 25 Sep 202699.65%Operational5 minutesSat 26 Sep 202699.65%Operational5 minutesSun 27 Sep 202699.65%Operational5 minutesMon 28 Sep 202698.96%Outage – · 5 minutesBackground processing has stoppedBackground processing is working normally again. It was affected for 25 minutes, from 11:05 UTC to 11:30 UTC.Tue 29 Sep 202698.61%Outage – · 5 minutesBackground processing has stoppedBackground processing is working normally again. It was affected for 25 minutes, from 01:10 UTC to 01:35 UTC.Thu 01 Oct 202699.65%Operational5 minutesFri 02 Oct 202699.11%Outage – · 10 minutesBackground processing has stoppedBackground processing is working normally again. It was affected for 30 minutes, from 07:35 UTC to 08:05 UTC.Mon 05 Oct 202695%Outage – · 5 minutesBackground processing has stoppedBackground processing is working normally again. It was affected for 25 minutes, from 01:40 UTC to 02:05 UTC.Tue 06 Oct 202687.5%Outage – · 30 minutesOutage – · 30 minutes3 hours unavailableBackground processing has stoppedBackground processing is working normally again. It was affected for 1 hour, from 19:30 UTC to 20:30 UTC.Wed 07 Oct 202691.67%Operational2 hoursThu 08 Oct 202689.58%Outage – · 1 hourBackground processing has stoppedBackground processing is working normally again. It was affected for 1 hour 30 minutes, from 02:30 UTC to 04:00 UTC.Fri 09 Oct 202675%Outage – · 1 hourOutage – · 3 hours6 hours unavailableBackground processing has stoppedBackground processing is working normally again. It was affected for 1 hour 30 minutes, from 08:00 UTC to 09:30 UTC.Sat 10 Oct 202670.83%Outage – · 2 hours 30 minutesOutage – · 1 hour 30 minutesOutage – · 30 minutes7 hours unavailableBackground processing has stoppedBackground processing is working normally again. It was affected for 3 hours 30 minutes, from 20:30 UTC on 2026-10-09 to 00:00 UTC.Sun 11 Oct 202672.92%Outage – · 30 minutesOutage – · 2 hours6 hours 30 minutes unavailableBackground processing has stoppedBackground processing is working normally again. It was affected for 1 hour, from 01:00 UTC to 02:00 UTC.Mon 12 Oct 202685.42%Outage – · 30 minutesBackground processing has stoppedBackground processing is working normally again. It was affected for 1 hour, from 10:00 UTC to 11:00 UTC.Tue 13 Oct 202689.58%Outage – · 30 minutesBackground processing has stoppedBackground processing is working normally again. It was affected for 1 hour, from 00:00 UTC to 01:00 UTC.Wed 14 Oct 202681.25%Outage – · 30 minutesOutage – · 30 minutes4 hours 30 minutes unavailableBackground processing has stoppedBackground processing is working normally again. It was affected for 1 hour, from 05:30 UTC to 06:30 UTC.Thu 15 Oct 202645.83%Outage – · 30 minutesOutage – · 2 hoursOutage – · 1 hour 1 minuteOutage – · 4 hoursOutage – · 2 hours13 hours unavailableBackground processing has stoppedBackground processing is working normally again. It was affected for 1 hour, from 00:00 UTC to 01:00 UTC.Fri 16 Oct 202647.92%Outage – · 4 hours 30 minutesOutage – · 30 minutesOutage – · 1 hour 30 minutesOutage – · 1 hour 30 minutesOutage – · 1 hour12 hours 30 minutes unavailableBackground processing has stoppedBackground processing is working normally again. It was affected for 5 hours, from 05:00 UTC to 10:00 UTC.Sat 17 Oct 202689.58%Outage – · 1 hour 30 minutesBackground processing has stoppedBackground processing is working normally again. It was affected for 2 hours, from 10:00 UTC to 12:00 UTC.Sun 18 Oct 202697.92%Operational30 minutesMon 19 Oct 202695.83%Operational1 hourTue 20 Oct 202695.92%Operational1 hourWed 21 Oct 202693.75%Operational1 hour 30 minutesThu 22 Oct 202660.42%Outage – · 30 minutesOutage – · 30 minutesOutage – · 1 hour 30 minutesOutage – · 30 minutesOutage – · 30 minutesOutagefrom · 59 minutes9 hours 30 minutes unavailableBackground processing has stoppedBackground processing is working normally again. It was affected for 1 hour, from 01:00 UTC to 02:00 UTC.Fri 23 Oct 202668%Outageuntil · 31 minutesOutage – · 1 hour 30 minutesOutage – · 30 minutesOutage – · 1 hourOutage – · 30 minutes8 hours unavailableBackground processing has stoppedBackground processing is working normally again. It was affected for 2 hours, from 23:00 UTC on 2026-10-22 to 01:00 UTC.Sat 24 Oct 202654.17%Outage – · 30 minutesOutage – · 30 minutesOutage – · 1 hourOutage – · 30 minutesOutage – · 2 hoursOutage – · 2 hours11 hours unavailableBackground processing has stoppedBackground processing is working normally again. It was affected for 1 hour, from 07:30 UTC to 08:30 UTC.Sun 25 Oct 202687.5%Outage – · 30 minutesOutagefrom · 29 minutes3 hours unavailableBackground processing has stoppedBackground processing is working normally again. It was affected for 1 hour, from 13:30 UTC to 14:30 UTC.Mon 26 Oct 202653.06%Outageuntil · 31 minutesOutage – · 1 hour 30 minutesOutage – · 30 minutesOutage – · 30 minutesOutage – · 1 hour 30 minutesOutage – · 1 hourOutagefrom · 1 hour 29 minutes11 hours 30 minutes unavailableBackground Tasks has stoppedBackground Tasks is working normally again. It was affected for 1 hour. Our monitoring confirmed the recovery and closed this automatically.Tue 27 Oct 202680.85%Outageuntil · 1 hour 31 minutesOutage – · 30 minutesOutage – · 30 minutesOutage – · 1 hour4 hours 30 minutes unavailableBackground Tasks has stoppedBackground Tasks is working normally again. It was affected for 3 hours.Wed 28 Oct 202683.33%Outage – · 2 hoursBackground Tasks has stoppedBackground Tasks is working normally again. It was affected for 2 hours.Fri 30 Oct 202679.17%Outage – · 1 hourOutage – · 30 minutesOutagefrom · 29 minutes5 hours unavailableBackground Tasks has stoppedBackground Tasks is working normally again. It was affected for 1 hour. Our monitoring confirmed the recovery and closed this automatically.Sat 31 Oct 202689.58%Outageuntil · 31 minutesOutage – · 1 hour2 hours 30 minutes unavailableBackground Tasks has stoppedBackground Tasks is working normally again. It was affected for 1 hour. Our monitoring confirmed the recovery and closed this automatically.Sun 01 Nov 202697.92%Operational30 minutesMon 02 Nov 202691.67%Outage – · 1 hourBackground Tasks has stoppedBackground Tasks is working normally again. It was affected for 1 hour. Our monitoring confirmed the recovery and closed this automatically.Tue 03 Nov 202652.08%Outage – · 1 hourOutage – · 1 hourOutage – · 1 hourOutage – · 1 hourOutage – · 2 hoursOutage – · 1 hour11 hours 30 minutes unavailableBackground Tasks has stoppedBackground Tasks is working normally again. It was affected for 1 hour. Our monitoring confirmed the recovery and closed this automatically.Wed 04 Nov 202645.83%Outage – · 1 hourOutage – · 1 hourOutage – · 1 hourOutagefrom · 29 minutes13 hours unavailableBackground Tasks has stoppedBackground Tasks is working normally again. It was affected for 1 hour. Our monitoring confirmed the recovery and closed this automatically.Thu 05 Nov 202668.75%Outageuntil · 31 minutesOutage – · 1 hour7 hours 30 minutes unavailableBackground Tasks has stoppedBackground Tasks is working normally again. It was affected for 1 hour. Our monitoring confirmed the recovery and closed this automatically.Fri 06 Nov 202670.83%Operational7 hoursSat 07 Nov 202679.17%Operational5 hoursSun 08 Nov 202683.33%Operational4 hoursMon 09 Nov 202679.17%Operational5 hoursTue 10 Nov 202681.25%Operational4 hours 30 minutesWed 11 Nov 202680%Outagefrom · ongoingBackground Tasks has stoppedBackground Tasks has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.
90 days ago87.09 % uptimeToday
Booking Portal Operational
Mon 14 Sep 202699.65%Operational5 minutesTue 15 Sep 202698.61%Operational20 minutesWed 16 Sep 202699.65%Operational5 minutesWed 23 Sep 202699.65%Operational5 minutesThu 24 Sep 202699.65%Operational5 minutesMon 05 Oct 202699%Operational30 minutesFri 09 Oct 202695.83%Outage – · 30 minutesBooking Portal is unavailableBooking Portal is working normally again. It was affected for 1 hour, from 21:30 UTC to 22:30 UTC.Sun 11 Oct 202697.92%Operational30 minutesThu 15 Oct 202697.92%Operational30 minutesFri 16 Oct 202697.92%Operational30 minutesThu 22 Oct 202697.92%Operational30 minutesSat 24 Oct 202697.92%Operational30 minutesMon 26 Oct 202689.8%Outage – · 1 hour 30 minutesBooking Portal is unavailableBooking Portal is working normally again. It was affected for 1 hour 30 minutes.Fri 30 Oct 202697.92%Operational30 minutesMon 02 Nov 202697.92%Operational30 minutesTue 03 Nov 202693.75%Outage – · 30 minutesBooking Portal is unavailableBooking Portal is working normally again. It was affected for 30 minutes.Wed 04 Nov 202697.92%Operational30 minutes
90 days ago99.34 % uptimeToday
Database Operational
Sun 13 Sep 202698.3%Unknown15 minutesMon 14 Sep 202699.65%Operational5 minutesTue 15 Sep 202695.83%Outage – · 10 minutesOutage – · 15 minutes1 hour unavailableDatabase is unavailableDatabase is working normally again. It was affected for 30 minutes, from 01:25 UTC to 01:55 UTC.Wed 16 Sep 202699.65%Operational5 minutesThu 17 Sep 202699.65%Operational5 minutesSat 19 Sep 202699.31%Operational10 minutesWed 23 Sep 202698.61%Operational20 minutesThu 24 Sep 202699.65%Operational5 minutesFri 25 Sep 202699.65%Operational5 minutesSun 27 Sep 202699.65%Operational5 minutesMon 28 Sep 202699.31%Operational10 minutesTue 29 Sep 202699.65%Operational5 minutesFri 02 Oct 202699.33%Operational15 minutesMon 05 Oct 202697%Operational1 hour 30 minutesTue 06 Oct 202687.5%Outage – · 30 minutesDatabase is unavailableDatabase is working normally again. It was affected for 1 hour, from 19:30 UTC to 20:30 UTC.Wed 07 Oct 202691.67%Outage – · 30 minutesDatabase is unavailableDatabase is working normally again. It was affected for 1 hour, from 12:00 UTC to 13:00 UTC.Thu 08 Oct 202693.75%Outage – · 30 minutesDatabase is unavailableDatabase is working normally again. It was affected for 1 hour, from 02:30 UTC to 03:30 UTC.Fri 09 Oct 202681.25%Outage – · 3 hoursDatabase is unavailableDatabase is working normally again. It was affected for 3 hours 30 minutes, from 20:30 UTC on 2026-10-09 to 00:00 UTC.Sat 10 Oct 202685.42%Outage – · 30 minutesOutage – · 30 minutes3 hours 30 minutes unavailableDatabase is unavailableDatabase is working normally again. It was affected for 3 hours 30 minutes, from 20:30 UTC on 2026-10-09 to 00:00 UTC.Sun 11 Oct 202687.5%Outage – · 30 minutesDatabase is unavailableDatabase is working normally again. It was affected for 1 hour, from 04:00 UTC to 05:00 UTC.Mon 12 Oct 202693.75%Operational1 hour 30 minutesTue 13 Oct 202697.92%Operational30 minutesWed 14 Oct 202693.75%Operational1 hour 30 minutesThu 15 Oct 202664.58%Outage – · 30 minutesOutage – · 31 minutesOutage – · 30 minutesOutage – · 2 hours 30 minutesOutage – · 1 hour8 hours 30 minutes unavailableDatabase is unavailableDatabase is working normally again. It was affected for 1 hour, from 06:30 UTC to 07:30 UTC.Fri 16 Oct 202675%Outage – · 30 minutesOutage – · 30 minutesOutage – · 1 hour6 hours unavailableDatabase is unavailableDatabase is working normally again. It was affected for 1 hour, from 12:00 UTC to 13:00 UTC.Sat 17 Oct 202695.83%Outage – · 30 minutesDatabase is unavailableDatabase is working normally again. It was affected for 1 hour, from 10:00 UTC to 11:00 UTC.Sun 18 Oct 202697.92%Operational30 minutesWed 21 Oct 202697.92%Operational30 minutesThu 22 Oct 202685.42%Outage – · 30 minutesOutage – · 30 minutes3 hours 30 minutes unavailableDatabase is unavailableDatabase is working normally again. It was affected for 1 hour, from 01:00 UTC to 02:00 UTC.Fri 23 Oct 202692%Operational2 hoursSat 24 Oct 202687.5%Outage – · 1 hourDatabase is unavailableDatabase is working normally again. It was affected for 1 hour 30 minutes, from 15:00 UTC to 16:30 UTC.Sun 25 Oct 202691.67%Outagefrom · 29 minutesDatabase is unavailableDatabase is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Mon 26 Oct 202675.51%Outageuntil · 1 minuteOutage – · 1 hourOutage – · 30 minutesOutage – · 30 minutes6 hours unavailableDatabase is unavailableDatabase is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Tue 27 Oct 202689.36%Operational2 hours 30 minutesWed 28 Oct 202695.83%Outage – · 30 minutesDatabase is unavailableDatabase is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Fri 30 Oct 202691.67%Operational2 hoursSat 31 Oct 202693.75%Operational1 hour 30 minutesSun 01 Nov 202697.92%Operational30 minutesTue 03 Nov 202685.42%Outage – · 1 hourDatabase is unavailableDatabase is working normally again. It was affected for 1 hour. Our monitoring confirmed the recovery and closed this automatically.Wed 04 Nov 202693.75%Operational1 hour 30 minutesThu 05 Nov 202693.75%Operational1 hour 30 minutes
90 days ago95.31 % uptimeToday
Integrations Operational
Sun 13 Sep 202699.43%Unknown5 minutesTue 15 Sep 202697.22%Outage – · 10 minutesIntegrations is unavailableIntegrations is working normally again. It was affected for 30 minutes, from 08:45 UTC to 09:15 UTC.Wed 23 Sep 202699.65%Operational5 minutesThu 24 Sep 202699.65%Operational5 minutesSun 27 Sep 202699.65%Operational5 minutesTue 29 Sep 202699.65%Operational5 minutesTue 06 Oct 202695.83%Operational1 hourThu 08 Oct 202697.92%Operational30 minutesFri 09 Oct 202691.67%Outage – · 1 hourIntegrations is unavailableIntegrations is working normally again. It was affected for 1 hour 30 minutes, from 21:30 UTC to 23:00 UTC.Sun 11 Oct 202695.83%Operational1 hourMon 12 Oct 202697.92%Operational30 minutesThu 15 Oct 202695.83%Operational1 hourThu 22 Oct 202695.83%Operational1 hourFri 23 Oct 202698%Operational30 minutesSat 24 Oct 202697.92%Operational30 minutesSun 25 Oct 202695.83%Outagefrom · 29 minutesIntegrations is unavailableIntegrations is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Mon 26 Oct 202687.76%Outageuntil · 1 minuteOutage – · 30 minutes3 hours unavailableIntegrations is unavailableIntegrations is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Tue 27 Oct 202695.74%Operational1 hourFri 30 Oct 202695.83%Operational1 hourTue 03 Nov 202693.75%Outage – · 30 minutesIntegrations is unavailableIntegrations is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.
90 days ago98.92 % uptimeToday
IoT DevicesIoT Operational
Sun 25 Oct 202682.35%Outagefrom · 29 minutesIoT Devices has stoppedIoT Devices is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Mon 26 Oct 202667.35%Outageuntil · 1 minuteOutage – · 1 hourOutage – · 30 minutesOutage – · 30 minutesOutage – · 30 minutesOutage – · 1 hour8 hours unavailableIoT Devices has stoppedIoT Devices is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Tue 27 Oct 202682.98%Outage – · 1 hourOutage – · 30 minutesOutage – · 1 hour4 hours unavailableIoT Devices has stoppedIoT Devices is working normally again. It was affected for 1 hour. Our monitoring confirmed the recovery and closed this automatically.Wed 28 Oct 202695.83%Outage – · 30 minutesIoT Devices has stoppedIoT Devices is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Fri 30 Oct 202689.58%Operational2 hours 30 minutesSat 31 Oct 202695.83%Operational1 hourSun 01 Nov 202697.92%Operational30 minutesMon 02 Nov 202697.92%Operational30 minutesTue 03 Nov 202685.42%Outage – · 1 hourOutage – · 30 minutes3 hours 30 minutes unavailableIoT Devices has stoppedIoT Devices is working normally again. It was affected for 1 hour. Our monitoring confirmed the recovery and closed this automatically.Wed 04 Nov 202693.75%Operational1 hour 30 minutesThu 05 Nov 202695.83%Operational1 hour
90 days ago93.79 % uptimeToday
Live UpdatesSignalR Operational
Sun 13 Sep 202697.16%Outage – · 5 minutesLive updates is unavailableLive updates is working normally again. It was affected for 25 minutes, from 18:25 UTC to 18:50 UTC.Mon 14 Sep 202699.31%Operational10 minutesTue 15 Sep 202695.83%Outage – · 10 minutesOutage – · 15 minutes1 hour unavailableLive updates is unavailableLive updates is working normally again. It was affected for 30 minutes, from 01:25 UTC to 01:55 UTC.Wed 16 Sep 202699.65%Operational5 minutesThu 17 Sep 202699.3%Operational10 minutesFri 18 Sep 202697.92%Operational30 minutesSun 20 Sep 202699.65%Operational5 minutesMon 21 Sep 202699.31%Operational10 minutesWed 23 Sep 202699.65%Operational5 minutesThu 24 Sep 202699.31%Operational10 minutesSun 27 Sep 202699.65%Operational5 minutesMon 28 Sep 202699.31%Operational10 minutesTue 29 Sep 202698.61%Operational20 minutesThu 01 Oct 202699.65%Operational5 minutesFri 02 Oct 202699.55%Operational10 minutesMon 05 Oct 202699%Operational30 minutesTue 06 Oct 202689.58%Outage – · 30 minutesLive updates is unavailableLive updates is working normally again. It was affected for 1 hour, from 19:30 UTC to 20:30 UTC.Wed 07 Oct 202693.75%Operational1 hour 30 minutesThu 08 Oct 202693.75%Outage – · 30 minutesLive updates is unavailableLive updates is working normally again. It was affected for 1 hour, from 02:30 UTC to 03:30 UTC.Fri 09 Oct 202683.33%Outage – · 2 hoursLive updates is unavailableLive updates is working normally again. It was affected for 2 hours 30 minutes, from 20:30 UTC to 23:00 UTC.Sat 10 Oct 202697.92%Operational30 minutesSun 11 Oct 202689.58%Outage – · 30 minutesLive updates is unavailableLive updates is working normally again. It was affected for 1 hour, from 04:00 UTC to 05:00 UTC.Mon 12 Oct 202695.83%Operational1 hourWed 14 Oct 202693.75%Operational1 hour 30 minutesThu 15 Oct 202675%Outage – · 30 minutesOutage – · 30 minutesOutage – · 1 hour6 hours unavailableLive updates is unavailableLive updates is working normally again. It was affected for 1 hour, from 06:30 UTC to 07:30 UTC.Fri 16 Oct 202689.58%Outage – · 30 minutesLive updates is unavailableLive updates is working normally again. It was affected for 1 hour, from 05:00 UTC to 06:00 UTC.Sat 17 Oct 202697.92%Operational30 minutesSun 18 Oct 202697.92%Operational30 minutesThu 22 Oct 202691.67%Outage – · 30 minutesLive updates is unavailableLive updates is working normally again. It was affected for 1 hour, from 01:00 UTC to 02:00 UTC.Fri 23 Oct 202692%Outage – · 30 minutesLive updates is unavailableLive updates is working normally again. It was affected for 1 hour, from 21:00 UTC to 22:00 UTC.Sat 24 Oct 202691.67%Outage – · 1 hourLive updates is unavailableLive updates is working normally again. It was affected for 1 hour 30 minutes, from 15:00 UTC to 16:30 UTC.Sun 25 Oct 202693.75%Outagefrom · 29 minutesLive Updates is unavailableLive Updates is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Mon 26 Oct 202677.55%Outageuntil · 1 minuteOutage – · 1 hourOutage – · 30 minutes5 hours 30 minutes unavailableLive Updates is unavailableLive Updates is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Tue 27 Oct 202691.49%Operational2 hoursWed 28 Oct 202697.92%Operational30 minutesFri 30 Oct 202691.67%Operational2 hoursSat 31 Oct 202697.92%Operational30 minutesTue 03 Nov 202693.75%Outage – · 30 minutesLive Updates is unavailableLive Updates is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Wed 04 Nov 202697.92%Operational30 minutes
90 days ago96.84 % uptimeToday
Mobile App Operational
Sun 13 Sep 202699.43%Operational5 minutesMon 14 Sep 202699.65%Operational5 minutesTue 15 Sep 202696.53%Outage – · 10 minutesOutage – · 15 minutes50 minutes unavailableResident App is unavailableResident App is working normally again. It was affected for 30 minutes, from 01:25 UTC to 01:55 UTC.Wed 16 Sep 202699.65%Operational5 minutesThu 17 Sep 202699.3%Operational10 minutesWed 23 Sep 202699.65%Operational5 minutesFri 09 Oct 202691.67%Outage – · 1 hourResident App is unavailableResident App is working normally again. It was affected for 1 hour 30 minutes, from 21:30 UTC to 23:00 UTC.Thu 15 Oct 202697.92%Operational30 minutesSun 18 Oct 202697.92%Operational30 minutesThu 22 Oct 202695.83%Outage – · 30 minutesResident App is unavailableResident App is working normally again. It was affected for 1 hour, from 01:00 UTC to 02:00 UTC.Sun 25 Oct 202693.75%Outagefrom · 59 minutesMobile App is unavailableMobile App is working normally again. It was affected for 1 hour. Our monitoring confirmed the recovery and closed this automatically.Mon 26 Oct 202685.71%Outageuntil · 1 minuteOutage – · 30 minutesOutage – · 30 minutesOutage – · 30 minutes3 hours 30 minutes unavailableMobile App is unavailableMobile App is working normally again. It was affected for 1 hour. Our monitoring confirmed the recovery and closed this automatically.Fri 30 Oct 202693.75%Outage – · 30 minutesMobile App is unavailableMobile App is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Tue 03 Nov 202693.75%Outage – · 30 minutesMobile App is unavailableMobile App is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Wed 04 Nov 202697.92%Operational30 minutes
90 days ago99.10 % uptimeToday
Partners Portal Operational
Sun 13 Sep 202698.86%Unknown10 minutesMon 14 Sep 202699.65%Operational5 minutesTue 15 Sep 202697.57%Outage – · 10 minutesNominations Portal is unavailableNominations Portal is working normally again. It was affected for 30 minutes, from 08:40 UTC to 09:10 UTC.Wed 23 Sep 202699.65%Operational5 minutesThu 24 Sep 202699.65%Operational5 minutesMon 28 Sep 202699.65%Operational5 minutesTue 29 Sep 202699.65%Operational5 minutesFri 02 Oct 202699.33%Operational15 minutesTue 06 Oct 202697.92%Operational30 minutesThu 08 Oct 202695.83%Operational1 hourFri 09 Oct 202693.75%Outage – · 30 minutesNominations Portal is unavailableNominations Portal is working normally again. It was affected for 1 hour, from 21:30 UTC to 22:30 UTC.Thu 22 Oct 202697.92%Operational30 minutesSun 25 Oct 202697.92%Operational30 minutesMon 26 Oct 202693.88%Outage – · 30 minutesPartners Portal is unavailablePartners Portal is working normally again. It was affected for 30 minutes.Fri 30 Oct 202695.83%Operational1 hourTue 03 Nov 202693.75%Operational1 hour 30 minutesWed 04 Nov 202697.92%Operational30 minutes
90 days ago99.36 % uptimeToday
Shop Portal Operational
Sun 13 Sep 202698.86%Unknown10 minutesMon 14 Sep 202699.65%Operational5 minutesTue 15 Sep 202697.57%Outage – · 10 minutesShop Portal is unavailableShop Portal is working normally again. It was affected for 30 minutes, from 08:40 UTC to 09:10 UTC.Wed 16 Sep 202699.65%Operational5 minutesThu 24 Sep 202699.65%Operational5 minutesTue 29 Sep 202699.65%Operational5 minutesThu 01 Oct 202698.96%Operational15 minutesTue 06 Oct 202697.92%Operational30 minutesThu 08 Oct 202697.92%Operational30 minutesFri 09 Oct 202691.67%Outage – · 1 hourShop Portal is unavailableShop Portal is working normally again. It was affected for 1 hour 30 minutes, from 21:30 UTC to 23:00 UTC.Thu 22 Oct 202695.83%Operational1 hourFri 23 Oct 202698%Operational30 minutesSat 24 Oct 202697.92%Operational30 minutesSun 25 Oct 202697.92%Operational30 minutesMon 26 Oct 202693.88%Operational1 hour 30 minutesTue 27 Oct 202697.87%Operational30 minutesWed 28 Oct 202697.92%Operational30 minutesFri 30 Oct 202691.67%Operational2 hoursSat 31 Oct 202697.92%Operational30 minutesTue 03 Nov 202691.67%Outage – · 30 minutesShop Portal is unavailableShop Portal is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Wed 04 Nov 202697.92%Operational30 minutesThu 05 Nov 202697.92%Operational30 minutes
90 days ago99.04 % uptimeToday
Sign-in / SSO Operational
Sun 13 Sep 202698.86%Unknown10 minutesMon 14 Sep 202699.65%Operational5 minutesTue 15 Sep 202696.53%Outage – · 5 minutesOutage – · 10 minutes50 minutes unavailableSign-in / SSO is unavailableSign-in / SSO is working normally again. It was affected for 30 minutes, from 01:25 UTC to 01:55 UTC.Wed 16 Sep 202699.65%Operational5 minutesThu 17 Sep 202699.65%Operational5 minutesWed 23 Sep 202699.65%Operational5 minutesThu 24 Sep 202699.65%Operational5 minutesFri 25 Sep 202699.65%Operational5 minutesSun 27 Sep 202699.65%Operational5 minutesTue 29 Sep 202699.65%Operational5 minutesThu 01 Oct 202699.65%Operational5 minutesFri 02 Oct 202699.55%Operational10 minutesMon 05 Oct 202699%Operational30 minutesTue 06 Oct 202689.58%Outage – · 30 minutesSign-in / SSO is unavailableSign-in / SSO is working normally again. It was affected for 1 hour, from 19:30 UTC to 20:30 UTC.Wed 07 Oct 202693.75%Operational1 hour 30 minutesThu 08 Oct 202697.92%Operational30 minutesFri 09 Oct 202681.25%Outage – · 3 hoursSign-in / SSO is unavailableSign-in / SSO is working normally again. It was affected for 3 hours 30 minutes, from 20:30 UTC on 2026-10-09 to 00:00 UTC.Sat 10 Oct 202693.75%Operational1 hour 30 minutesSign-in / SSO is unavailableSign-in / SSO is working normally again. It was affected for 3 hours 30 minutes, from 20:30 UTC on 2026-10-09 to 00:00 UTC.Sun 11 Oct 202689.58%Outage – · 30 minutesSign-in / SSO is unavailableSign-in / SSO is working normally again. It was affected for 1 hour, from 04:00 UTC to 05:00 UTC.Mon 12 Oct 202691.67%Operational2 hoursTue 13 Oct 202697.92%Outage – · 30 minutesSign-in / SSO is unavailableSign-in / SSO is working normally again. It was affected for 1 hour, from 00:00 UTC to 01:00 UTC.Wed 14 Oct 202691.67%Operational2 hoursThu 15 Oct 202683.33%Outage – · 30 minutesOutage – · 30 minutes4 hours unavailableSign-in / SSO is unavailableSign-in / SSO is working normally again. It was affected for 1 hour, from 06:30 UTC to 07:30 UTC.Fri 16 Oct 202693.75%Operational1 hour 30 minutesSat 17 Oct 202697.92%Operational30 minutesSun 18 Oct 202697.92%Operational30 minutesThu 22 Oct 202691.67%Outage – · 30 minutesSign-in / SSO is unavailableSign-in / SSO is working normally again. It was affected for 1 hour, from 01:00 UTC to 02:00 UTC.Fri 23 Oct 202696%Operational1 hourSat 24 Oct 202695.83%Operational1 hourSun 25 Oct 202693.75%Outagefrom · 29 minutesSign-in / SSO is unavailableSign-in / SSO is working normally again. It was affected for 1 hour. Our monitoring confirmed the recovery and closed this automatically.Mon 26 Oct 202673.47%Outageuntil · 31 minutesOutage – · 1 hourOutage – · 30 minutesOutage – · 1 hour6 hours 30 minutes unavailableSign-in / SSO is unavailableSign-in / SSO is working normally again. It was affected for 1 hour. Our monitoring confirmed the recovery and closed this automatically.Tue 27 Oct 202695.74%Operational1 hourWed 28 Oct 202697.92%Operational30 minutesFri 30 Oct 202691.67%Operational2 hoursSat 31 Oct 202697.92%Operational30 minutesSun 01 Nov 202697.92%Operational30 minutesMon 02 Nov 202697.92%Operational30 minutesTue 03 Nov 202689.58%Outage – · 30 minutesSign-in / SSO is unavailableSign-in / SSO is working normally again. It was affected for 30 minutes.Wed 04 Nov 202697.92%Operational30 minutesThu 05 Nov 202697.92%Operational30 minutes
90 days ago96.96 % uptimeToday
Staff Portal Operational
Sun 13 Sep 202698.3%Unknown15 minutesMon 14 Sep 202699.65%Operational5 minutesTue 15 Sep 202696.18%Outage – · 10 minutesOutage – · 15 minutes55 minutes unavailableStaff Portal is unavailableStaff Portal is working normally again. It was affected for 30 minutes, from 01:25 UTC to 01:55 UTC.Wed 16 Sep 202698.96%Outage – · 5 minutesStaff Portal is unavailableStaff Portal is working normally again. It was affected for 25 minutes, from 07:45 UTC to 08:10 UTC.Thu 17 Sep 202699.3%Operational10 minutesSat 19 Sep 202699.31%Operational10 minutesWed 23 Sep 202699.65%Operational5 minutesThu 24 Sep 202699.65%Operational5 minutesMon 28 Sep 202699.65%Operational5 minutesTue 29 Sep 202699.65%Operational5 minutesFri 02 Oct 202699.78%Operational5 minutesTue 06 Oct 202697.92%Operational30 minutesThu 08 Oct 202697.92%Operational30 minutesFri 09 Oct 202691.67%Outage – · 1 hour 30 minutesStaff Portal is unavailableStaff Portal is working normally again. It was affected for 2 hours, from 20:30 UTC to 22:30 UTC.Sun 11 Oct 202697.92%Operational30 minutesMon 12 Oct 202697.92%Operational30 minutesThu 15 Oct 202695.83%Outage – · 30 minutesStaff Portal is unavailableStaff Portal is working normally again. It was affected for 1 hour, from 06:00 UTC to 07:00 UTC.Sun 18 Oct 202697.92%Operational30 minutesThu 22 Oct 202697.92%Operational30 minutesSat 24 Oct 202697.92%Operational30 minutesSun 25 Oct 202693.75%Outagefrom · 59 minutesStaff Portal is unavailableStaff Portal is working normally again. It was affected for 1 hour. Our monitoring confirmed the recovery and closed this automatically.Mon 26 Oct 202685.71%Outageuntil · 1 minuteOutage – · 30 minutesOutage – · 30 minutes3 hours 30 minutes unavailableStaff Portal is unavailableStaff Portal is working normally again. It was affected for 1 hour. Our monitoring confirmed the recovery and closed this automatically.Tue 27 Oct 202697.87%Operational30 minutesWed 28 Oct 202695.83%Operational1 hourFri 30 Oct 202689.58%Operational2 hours 30 minutesSat 31 Oct 202697.92%Operational30 minutesSun 01 Nov 202697.92%Operational30 minutesTue 03 Nov 202689.58%Outage – · 30 minutesStaff Portal is unavailableStaff Portal is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Wed 04 Nov 202695.83%Operational1 hourThu 05 Nov 202697.92%Operational30 minutes
90 days ago98.52 % uptimeToday
Telephony Operational
Sun 13 Sep 202697.73%Unknown20 minutesMon 14 Sep 202699.65%Operational5 minutesTue 15 Sep 202696.18%Outage – · 5 minutesOutage – · 10 minutes55 minutes unavailableTelephony is unavailableTelephony is working normally again. It was affected for 30 minutes, from 01:25 UTC to 01:55 UTC.Wed 16 Sep 202699.31%Operational10 minutesThu 17 Sep 202699.65%Operational5 minutesFri 18 Sep 202698.26%Operational25 minutesWed 23 Sep 202699.65%Operational5 minutesThu 24 Sep 202698.96%Operational15 minutesSun 27 Sep 202699.65%Operational5 minutesMon 28 Sep 202699.31%Operational10 minutesTue 29 Sep 202699.31%Operational10 minutesThu 01 Oct 202699.65%Operational5 minutesFri 02 Oct 202699.33%Outage – · 5 minutesTelephony is unavailableTelephony is working normally again. It was affected for 25 minutes, from 07:40 UTC to 08:05 UTC.Mon 05 Oct 202699%Operational30 minutesTue 06 Oct 202689.58%Outage – · 30 minutesTelephony is unavailableTelephony is working normally again. It was affected for 1 hour, from 19:30 UTC to 20:30 UTC.Wed 07 Oct 202693.75%Operational1 hour 30 minutesThu 08 Oct 202695.83%Operational1 hourFri 09 Oct 202681.25%Outage – · 2 hoursTelephony is unavailableTelephony is working normally again. It was affected for 2 hours 30 minutes, from 20:30 UTC to 23:00 UTC.Sat 10 Oct 202697.92%Operational30 minutesSun 11 Oct 202687.5%Outage – · 1 hour 30 minutesTelephony is unavailableTelephony is working normally again. It was affected for 2 hours, from 03:00 UTC to 05:00 UTC.Mon 12 Oct 202695.83%Operational1 hourWed 14 Oct 202693.75%Operational1 hour 30 minutesThu 15 Oct 202679.17%Outage – · 30 minutesOutage – · 1 hourOutage – · 30 minutes5 hours unavailableTelephony is unavailableTelephony is working normally again. It was affected for 1 hour, from 06:30 UTC to 07:30 UTC.Fri 16 Oct 202689.58%Outage – · 30 minutesTelephony is unavailableTelephony is working normally again. It was affected for 1 hour, from 12:00 UTC to 13:00 UTC.Sat 17 Oct 202695.83%Outage – · 30 minutesTelephony is unavailableTelephony is working normally again. It was affected for 1 hour, from 10:00 UTC to 11:00 UTC.Sun 18 Oct 202697.92%Operational30 minutesThu 22 Oct 202691.67%Outage – · 30 minutesTelephony is unavailableTelephony is working normally again. It was affected for 1 hour, from 01:00 UTC to 02:00 UTC.Fri 23 Oct 202696%Operational1 hourSat 24 Oct 202691.67%Operational2 hoursSun 25 Oct 202691.67%Outagefrom · 29 minutesTelephony is unavailableTelephony is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Mon 26 Oct 202677.55%Outageuntil · 1 minuteOutage – · 1 hourOutage – · 1 hour5 hours 30 minutes unavailableTelephony is unavailableTelephony is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Tue 27 Oct 202691.49%Operational2 hoursWed 28 Oct 202693.75%Outage – · 30 minutesTelephony is unavailableTelephony is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Fri 30 Oct 202691.67%Operational2 hoursSat 31 Oct 202697.92%Operational30 minutesTue 03 Nov 202689.58%Outage – · 30 minutesTelephony is unavailableTelephony is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Wed 04 Nov 202697.92%Operational30 minutesThu 05 Nov 202697.92%Operational30 minutesWed 11 Nov 202695%Operational30 minutes
90 days ago96.72 % uptimeToday
Utility ServerVM Operational
Sun 13 Sep 202697.16%Unknown25 minutesMon 14 Sep 202698.61%Outage – · 5 minutesBuilding devices & sync has stoppedBuilding devices & sync is working normally again. It was affected for 25 minutes, from 22:40 UTC to 23:05 UTC.Tue 15 Sep 202694.44%Outage – · 10 minutesOutage – · 30 minutes1 hour 20 minutes unavailableBuilding devices & sync has stoppedBuilding devices & sync is working normally again. It was affected for 30 minutes, from 01:25 UTC to 01:55 UTC.Wed 16 Sep 202698.96%Operational15 minutesThu 17 Sep 202699.65%Operational5 minutesSat 19 Sep 202699.31%Operational10 minutesMon 21 Sep 202699.65%Operational5 minutesWed 23 Sep 202697.22%Outage – · 10 minutesBuilding devices & sync has stoppedBuilding devices & sync is working normally again. It was affected for 30 minutes, from 10:45 UTC to 11:15 UTC.Thu 24 Sep 202699.65%Operational5 minutesFri 25 Sep 202699.65%Operational5 minutesSun 27 Sep 202699.65%Operational5 minutesMon 28 Sep 202698.96%Outage – · 5 minutesBuilding devices & sync has stoppedBuilding devices & sync is working normally again. It was affected for 25 minutes, from 11:05 UTC to 11:30 UTC.Tue 29 Sep 202699.31%Operational10 minutesFri 02 Oct 202699.11%Outage – · 10 minutesBuilding devices & sync has stoppedBuilding devices & sync is working normally again. It was affected for 30 minutes, from 07:35 UTC to 08:05 UTC.Mon 05 Oct 202696%Operational2 hoursTue 06 Oct 202689.58%Outage – · 30 minutesBuilding devices & sync has stoppedBuilding devices & sync is working normally again. It was affected for 1 hour, from 19:30 UTC to 20:30 UTC.Wed 07 Oct 202691.67%Operational2 hoursThu 08 Oct 202691.67%Outage – · 1 hourBuilding devices & sync has stoppedBuilding devices & sync is working normally again. It was affected for 1 hour 30 minutes, from 02:30 UTC to 04:00 UTC.Fri 09 Oct 202675%Outage – · 1 hourOutage – · 3 hours6 hours unavailableBuilding devices & sync has stoppedBuilding devices & sync is working normally again. It was affected for 1 hour 30 minutes, from 08:00 UTC to 09:30 UTC.Sat 10 Oct 202679.17%Outage – · 1 hourOutage – · 1 hourOutage – · 30 minutes5 hours unavailableBuilding devices & sync has stoppedBuilding devices & sync is working normally again. It was affected for 3 hours 30 minutes, from 20:30 UTC on 2026-10-09 to 00:00 UTC.Sun 11 Oct 202679.17%Outage – · 30 minutesOutage – · 1 hour 30 minutes5 hours unavailableBuilding devices & sync has stoppedBuilding devices & sync is working normally again. It was affected for 1 hour, from 01:00 UTC to 02:00 UTC.Mon 12 Oct 202689.58%Operational2 hours 30 minutesTue 13 Oct 202693.75%Outage – · 30 minutesBuilding devices & sync has stoppedBuilding devices & sync is working normally again. It was affected for 1 hour, from 00:00 UTC to 01:00 UTC.Wed 14 Oct 202685.42%Outage – · 30 minutesOutage – · 30 minutes3 hours 30 minutes unavailableBuilding devices & sync has stoppedBuilding devices & sync is working normally again. It was affected for 1 hour, from 05:30 UTC to 06:30 UTC.Thu 15 Oct 202654.17%Outage – · 1 hourOutage – · 1 hour 1 minuteOutage – · 4 hoursOutage – · 1 hour 30 minutes11 hours unavailableBuilding devices & sync has stoppedBuilding devices & sync is working normally again. It was affected for 1 hour 30 minutes, from 06:30 UTC to 08:00 UTC.Fri 16 Oct 202664.58%Outage – · 30 minutesOutage – · 30 minutesOutage – · 30 minutesOutage – · 1 hour 30 minutesOutage – · 1 hour8 hours 30 minutes unavailableBuilding devices & sync has stoppedBuilding devices & sync is working normally again. It was affected for 1 hour, from 05:00 UTC to 06:00 UTC.Sat 17 Oct 202691.67%Outage – · 1 hour 30 minutesBuilding devices & sync has stoppedBuilding devices & sync is working normally again. It was affected for 2 hours, from 10:00 UTC to 12:00 UTC.Sun 18 Oct 202697.92%Operational30 minutesMon 19 Oct 202695.83%Operational1 hourWed 21 Oct 202693.75%Operational1 hour 30 minutesThu 22 Oct 202672.92%Outage – · 30 minutesOutage – · 30 minutesOutage – · 30 minutes6 hours 30 minutes unavailableBuilding devices & sync has stoppedBuilding devices & sync is working normally again. It was affected for 1 hour, from 01:00 UTC to 02:00 UTC.Fri 23 Oct 202688%Outage – · 30 minutesOutage – · 30 minutes3 hours unavailableBuilding devices & sync has stoppedBuilding devices & sync is working normally again. It was affected for 1 hour, from 02:30 UTC to 03:30 UTC.Sat 24 Oct 202675%Outage – · 30 minutesOutage – · 30 minutesOutage – · 2 hours6 hours unavailableBuilding devices & sync has stoppedBuilding devices & sync is working normally again. It was affected for 1 hour, from 07:30 UTC to 08:30 UTC.Sun 25 Oct 202691.67%Outagefrom · 29 minutesUtility Server has stoppedUtility Server is working normally again. It was affected for 30 minutes.Mon 26 Oct 202675.51%Outageuntil · 1 minuteOutage – · 1 hourOutage – · 30 minutesOutage – · 30 minutes6 hours unavailableUtility Server has stoppedUtility Server is working normally again. It was affected for 30 minutes.Tue 27 Oct 202685.11%Outage – · 1 hourOutage – · 1 hour3 hours 30 minutes unavailableUtility Server has stoppedUtility Server is working normally again. It was affected for 1 hour. Our monitoring confirmed the recovery and closed this automatically.Wed 28 Oct 202693.75%Outage – · 30 minutesUtility Server has stoppedUtility Server is working normally again. It was affected for 30 minutes.Fri 30 Oct 202691.67%Operational2 hoursSat 31 Oct 202697.92%Operational30 minutesSun 01 Nov 202697.92%Operational30 minutesTue 03 Nov 202685.42%Outage – · 1 hourUtility Server has stoppedUtility Server is working normally again. It was affected for 1 hour. Our monitoring confirmed the recovery and closed this automatically.Wed 04 Nov 202693.75%Operational1 hour 30 minutesThu 05 Nov 202695.83%Operational1 hour
90 days ago93.62 % uptimeToday
Website Operational
Sun 13 Sep 202698.86%Unknown10 minutesTue 15 Sep 202698.26%Outage – · 10 minutesWebsite is unavailableWebsite is working normally again. It was affected for 30 minutes, from 08:45 UTC to 09:15 UTC.Fri 09 Oct 202691.67%Outage – · 1 hourWebsite is unavailableWebsite is working normally again. It was affected for 1 hour 30 minutes, from 21:30 UTC to 23:00 UTC.Sun 11 Oct 202697.92%Operational30 minutesMon 12 Oct 202697.92%Operational30 minutesSun 18 Oct 202697.92%Operational30 minutesThu 22 Oct 202697.92%Operational30 minutesSun 25 Oct 202695.83%Outagefrom · 29 minutesWebsite is unavailableWebsite is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Mon 26 Oct 202693.88%Outageuntil · 1 minuteWebsite is unavailableWebsite is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.Tue 27 Oct 202697.87%Operational30 minutesFri 30 Oct 202695.83%Operational1 hourTue 03 Nov 202693.75%Outage – · 30 minutesWebsite is unavailableWebsite is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.
90 days ago99.35 % uptimeToday